Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I need HELP!!! There definitely should be a recall!!!!ĬonsumerAffairs is not a government agency. I do not have much more to put in this vehicle and I can NOT get ANY HELP!!!! I am very pissed, upset, sad etc. ![]() We have not been able to go on any vacation or anything since it went down. I have 3 children, myself, my fiancé and my father. This vehicle was purchased because of the room it has. But now I am so badly upset because I have a vehicle that I paid off this summer and have not been able to enjoy as of late. I absolutely love this vehicle and a friend of mine purchased one because they liked it so much. These fuel pumps are extremely high priced and hard to find. I did return the one I purchased and am in search of a new one again. They told me my fuel pressure was great only to tell me approximately a month later I needed a new high pressure fuel pump. First I was told the ECM was bad so they tried a brand new one and that didn’t work. I have replaced the battery, both fuel pumps, plugs/coils and the ECM. That was in August and today it is December 17, 2022. Nissan had someone tow it back to the shop and it’s been there since. The next morning I went to take my daughter to school and again it wouldn’t start. Imagine that your car shut down in the middle of highway. Because of the few engine shut off in the middle of driving, I almost got myself killed a couple of times. Since the same issues kept happening, I contacted the Infiniti consumer affair team but they said that they couldn't do anything and refused the buyback of my car. I picked it up the car but the engine ignition issue occurred again. A technician told me that he found the failure in the current code and fixed the issue. Finally, I arrived at the Infiniti dealership and showed the video to a technician showing the engine shut off in the middle of driving. I almost fall off the cliff because the brake didn't work. The engine shut off again in the middle of driving but I was able to restart it after a few attempts. Since I didn't have another option, I had to drive it to the nearest Infiniti dealership. She couldn't believe that Infiniti roadside assistance refused the roadside service for Infiniti cars. Since I couldn't believe that Infiniti roadside service refused my request, I called my auto insurance agent and added her to the call. Offer is subject to change at any time and/or is subject to termination without notice.I called Infiniti roadside assistance for towing service but the agent said that Infiniti isn't eligible for a roadside assistance. See your Retailer for full program details. Additional terms and restrictions may apply. Bonus, bundled, free, or special offers coupons, rebates, or promotions clearance or closeout prices used tires ancillary parts labor or other charges typographical errors competitor prices that result from a price match quotes from other automotive dealerships quotes located with INFINITI Retailer assistance and internal repair orders are not eligible. Internet quotes are only valid for competitors with a physical retail sales and installation location within the 100-mile radius. Client must present a printed or digital lower-priced quote on an identical tire dated within 30 days of purchase from a tire retailer and installer within 100 miles of Retailer location. ![]() We'll price match eligible competitor quotes and provide an additional 5% credit.* Car Rental Assistance (for some models)īuy from the one you trust. ![]() ELITE® and Elite Protection Program are trademarks of Nissan North America, Inc. In Florida, INFINITI Elite Extended Protection Program is backed by IESNA, Inc., P.O. For complete information concerning components covered, and those components which are excluded from coverage, read a sample Elite Protection Program contract at your retailer, and read your actual service contract because its terms, conditions, exclusions, and limitations control. INFINITI Premium Care is provided through Elite Protection Program. Coverage period for new INFINITI models is the earlier to occur event of 36-months or model's designated mileage period, which is as follows: (i) 30,000 miles for Q50 & QX60 (ii) 22,500 miles for QX50 & QX55 and (iii) 45,000 miles for QX80. *INFINITI Premium Care is included with each new INFINITI vehicle purchase or lease from retailer stock.
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